This issue has been resolved. Some features around viewing threads from your teammates' inboxes will remain disabled while we work with our database vendor to diagnose the root cause of today's issues.
Keep an eye out for a postmortem with more details and explanation behind the recent issues and what we're doing to prevent them in the future. Thank you for your patience, and we sincerely apologize for the inconvenience this caused.
Posted Jun 08, 2021 - 17:48 UTC
Update
Streak latency has recovered - our engineering team is continuing to monitor the situation and implementing a fix for the root cause.
Posted Jun 08, 2021 - 17:11 UTC
Monitoring
Our engineering team has temporarily disabled fanning out to unified threads - this fixes the overall site issue, but unified threads may experience degraded performance while we're in this mode.
Posted Jun 08, 2021 - 17:02 UTC
Identified
We're seeing additional Streak latency issues - our engineering team is working on it.
Posted Jun 08, 2021 - 16:33 UTC
Update
Streak latency has recovered - our engineering team is continuing to monitor the situation and implementing a fix for the root cause. We sincerely apologize for the disruption and appreciate your patience while we work towards a solution.
Posted Jun 08, 2021 - 16:20 UTC
Monitoring
Streak latency is recovering - our engineering team is monitoring the situation and implementing a fix for the root cause. We sincerely apologize for the disruption and appreciate your patience while we work towards a solution.
Posted Jun 08, 2021 - 15:46 UTC
Identified
We're aware of some Streak API requests being slow. Our engineering team is working on a fix.