Streak not loading or loading slowly

Incident Report for Streak

Resolved

After monitoring, we've confirmed Streak's loading performance is back to normal. This incident has been resolved.
Posted Oct 10, 2024 - 22:31 UTC

Monitoring

We are monitoring the status of Streak's load times and believe they should be recovering now. Our app was affected by the outage posted by Stripe (https://status.stripe.com/?down=now), our payment provider, who was facing issues with their API calls. As that is resolved, we believe Streak should be back up to regular loading times. We will continue to monitor this and will provide a final update shortly to confirm.
Posted Oct 10, 2024 - 20:01 UTC

Investigating

We're currently investigating an issue preventing Streak from loading as expected. We apologize for the inconvenience and will post an update here as soon as we have more information.
Posted Oct 10, 2024 - 19:20 UTC
This incident affected: Streak for Gmail (desktop).