Issue saving edits to boxes

Incident Report for Streak

Resolved

The incident has been resolved and Streak performance has been returned to normal. We truly apologize for the inconvenience.

Posted Jul 20, 2020 - 18:31 UTC

Monitoring

We have identified the issue affecting Streak performance and causing issues saving edits to boxes. We'll be monitoring the issue as we continue to roll out a fix. We truly apologize for the inconvenience this has caused and appreciate your patience. We'll continue to post updates every 30 minutes or when we have new information.

Posted Jul 20, 2020 - 18:10 UTC

Investigating

We're investigating an issue with higher than normal error rates. This is causing delays or issues saving updates to boxes.

Posted Jul 20, 2020 - 17:26 UTC

This incident affected: Streak API and Streak for Gmail (desktop).