tag:status.streak.com,2005:/historyStreak Status - Incident History2024-03-29T05:22:42ZStreaktag:status.streak.com,2005:Incident/200042042024-02-17T01:17:26Z2024-02-17T01:17:26ZStreak outage impacting multiple features<p><small>Feb <var data-var='date'>17</var>, <var data-var='time'>01:17</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved. If you're still experiencing issues, please refresh your browser window. If issues persist after a refresh, please reach out to our support team so we can investigate.<br /><br />Thanks for your patience as we got things back on track!</p><p><small>Feb <var data-var='date'>17</var>, <var data-var='time'>01:00</var> UTC</small><br><strong>Investigating</strong> - We're currently investigating an outage impacting multiple Streak features, such as boxed email threads and other CRM features in Gmail. <br /><br />We'll have an update in 30 minutes or as soon as we have more information to share. <br /><br />We apologize for the inconvenience and are working to resolve this as soon as possible.</p>tag:status.streak.com,2005:Incident/191407492023-11-16T21:58:16Z2023-11-16T21:58:16ZDelays with email threads and automatic email sharing being added to boxes<p><small>Nov <var data-var='date'>16</var>, <var data-var='time'>21:58</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved. If you're still encountering any issues, please reach out to us at support@streak.com.</p><p><small>Nov <var data-var='date'>16</var>, <var data-var='time'>19:54</var> UTC</small><br><strong>Monitoring</strong> - A fix has been implemented and we're starting to see some recovery. Your email threads should start populating shortly and any pending mail merges will begin sending. The estimated completion for full recovery is at around 12:45 PM PST. We appreciate your patience!</p><p><small>Nov <var data-var='date'>16</var>, <var data-var='time'>19:03</var> UTC</small><br><strong>Investigating</strong> - We are currently investigating an issue preventing email threads from populating in Streak boxes. This also includes emails automatically being added to boxes from the automatic email sharing feature (include all emails). We apologize for the inconvenience and will share an update when as fix has been implemented.</p>tag:status.streak.com,2005:Incident/189716152023-10-30T20:45:43Z2023-10-30T20:45:43ZStreak not loading<p><small>Oct <var data-var='date'>30</var>, <var data-var='time'>20:45</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Oct <var data-var='date'>30</var>, <var data-var='time'>20:28</var> UTC</small><br><strong>Monitoring</strong> - A fix has been implemented and we're currently monitoring the results. Please refresh your Gmail page for the fix to apply. If you're still encountering any loading issues, please reach out to us at support@streak.com.</p><p><small>Oct <var data-var='date'>30</var>, <var data-var='time'>20:25</var> UTC</small><br><strong>Identified</strong> - We've identified the issue and our team is actively working on a solution. We'll provide another update as soon as the fix is in place.</p><p><small>Oct <var data-var='date'>30</var>, <var data-var='time'>20:09</var> UTC</small><br><strong>Investigating</strong> - We're currently investigating an issue preventing Streak from loading as expected. We apologize for the interruption and we'll be sure to post an update once the issue has been identified.</p>tag:status.streak.com,2005:Incident/187344962023-10-09T18:32:33Z2023-10-09T18:32:33ZStreak boxes not loading<p><small>Oct <var data-var='date'> 9</var>, <var data-var='time'>18:32</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Oct <var data-var='date'> 9</var>, <var data-var='time'>18:22</var> UTC</small><br><strong>Monitoring</strong> - A fix has been implemented and we're currently monitoring the results. Please reach out to us at support@streak.com if you're still encountering any loading issues.</p><p><small>Oct <var data-var='date'> 9</var>, <var data-var='time'>17:51</var> UTC</small><br><strong>Update</strong> - We are continuing to investigate this issue.</p><p><small>Oct <var data-var='date'> 9</var>, <var data-var='time'>17:50</var> UTC</small><br><strong>Investigating</strong> - We're currently investigating an issue preventing Streak boxes from loading. We apologize for the inconvenience and will post an update here as soon as we have more information.</p>tag:status.streak.com,2005:Incident/172109412023-05-10T20:52:20Z2023-05-10T20:52:20ZUnable to add contacts to boxes<p><small>May <var data-var='date'>10</var>, <var data-var='time'>20:52</var> UTC</small><br><strong>Resolved</strong> - Contacts should now load as expected once your Gmail page has been refreshed. We appreciate your patience with us and apologize for the inconvenience today.</p><p><small>May <var data-var='date'>10</var>, <var data-var='time'>20:47</var> UTC</small><br><strong>Monitoring</strong> - A fix has been implemented and we're currently monitoring the results. A refresh of your Gmail will be required for the fix to apply. Please reach out to support@streak.com if the issue persists after a refresh.</p><p><small>May <var data-var='date'>10</var>, <var data-var='time'>20:18</var> UTC</small><br><strong>Investigating</strong> - We are currently investigating an issue affecting contacts from being added to boxes. We apologize for the inconvenience and we'll provide an update once we have more information.</p>tag:status.streak.com,2005:Incident/168571922023-04-13T22:47:24Z2023-04-13T22:47:25ZStreak extension not loading<p><small>Apr <var data-var='date'>13</var>, <var data-var='time'>22:47</var> UTC</small><br><strong>Resolved</strong> - We've identified the loading issue and have resolved this with a fix. Please give your browser a refresh and let us know if the issue persists for you.</p><p><small>Apr <var data-var='date'>13</var>, <var data-var='time'>22:40</var> UTC</small><br><strong>Investigating</strong> - We are currently investigating an issue that is preventing the Streak extension from loading or displaying in the Gmail inbox. Thanks for your patience while we get to the root cause and resolve this.</p>tag:status.streak.com,2005:Incident/162958222023-02-27T20:28:07Z2023-02-27T20:28:08ZBoxes slow to load<p><small>Feb <var data-var='date'>27</var>, <var data-var='time'>20:28</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Feb <var data-var='date'>27</var>, <var data-var='time'>18:00</var> UTC</small><br><strong>Monitoring</strong> - Please give your Streak a refresh. While we are still monitoring the issue, we believe the box load times should not be affected anymore. Reach to support@streak.com if you continue to experience load issues.</p><p><small>Feb <var data-var='date'>27</var>, <var data-var='time'>17:18</var> UTC</small><br><strong>Identified</strong> - We've identified an issue with boxes loading and our engineers are working on fixing the underlying issue. Thanks for your patience. We will update here once the issue is resolved.</p>tag:status.streak.com,2005:Incident/111084092022-09-12T19:53:34Z2022-09-12T19:53:34ZStreak mail merge and email tracking not loading<p><small>Sep <var data-var='date'>12</var>, <var data-var='time'>19:53</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved. We appreciate your patience with us today!</p><p><small>Sep <var data-var='date'>12</var>, <var data-var='time'>19:28</var> UTC</small><br><strong>Update</strong> - We are continuing to monitor any further issues. We're currently working on re-populating the email tracking folders under the Sent view.</p><p><small>Sep <var data-var='date'>12</var>, <var data-var='time'>18:03</var> UTC</small><br><strong>Monitoring</strong> - A fix has been implemented for the outstanding issues and we're currently monitoring the results. A refresh of your Gmail page will be required for the latest update to apply.</p><p><small>Sep <var data-var='date'>12</var>, <var data-var='time'>17:21</var> UTC</small><br><strong>Update</strong> - The mail merge loading issue has been resolved. Please refresh your Gmail page for the latest update to apply. We are still working on resolving the email tracking and boxed emails issues. We will provide another update once these two issues have been fixed.</p><p><small>Sep <var data-var='date'>12</var>, <var data-var='time'>16:34</var> UTC</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented. We will continue to provide status updates once a fix has been released. We appreciate your patience while we work on resolving this issue.</p><p><small>Sep <var data-var='date'>12</var>, <var data-var='time'>14:20</var> UTC</small><br><strong>Investigating</strong> - Our team is currently investigating an issue affecting mail merge, email tracking, and boxed emails. We'll provide status updates once we have any additional information. Apologies for the inconvenience.</p>tag:status.streak.com,2005:Incident/107535862022-08-03T18:37:21Z2022-08-03T18:37:21ZStreak saved views not loading<p><small>Aug <var data-var='date'> 3</var>, <var data-var='time'>18:37</var> UTC</small><br><strong>Resolved</strong> - This incident has been fully resolved. Apologies again for the inconvenience today. We appreciate your patience with us!</p><p><small>Aug <var data-var='date'> 3</var>, <var data-var='time'>17:51</var> UTC</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results. A refresh of your Gmail page will be required for the fix to apply.</p><p><small>Aug <var data-var='date'> 3</var>, <var data-var='time'>16:43</var> UTC</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented. We will continue to provide status updates once a fix has been released. We appreciate your patience while we work on resolving this issue.</p><p><small>Aug <var data-var='date'> 3</var>, <var data-var='time'>16:02</var> UTC</small><br><strong>Investigating</strong> - Our team is currently investigating an issue preventing Streak from loading your saved views. We'll provide status updates every 30 minutes with any additional information. Apologies for the inconvenience.</p>tag:status.streak.com,2005:Incident/104888542022-07-07T16:26:29Z2022-07-07T16:26:37ZStreak not loading<p><small>Jul <var data-var='date'> 7</var>, <var data-var='time'>16:26</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jul <var data-var='date'> 7</var>, <var data-var='time'>16:15</var> UTC</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p>tag:status.streak.com,2005:Incident/87166062021-11-29T19:27:22Z2021-11-29T19:27:22ZStreak boxes loading slowly<p><small>Nov <var data-var='date'>29</var>, <var data-var='time'>19:27</var> UTC</small><br><strong>Resolved</strong> - We've resolved the issue causing a Streak service interruption and everything should be functioning as normal. We apologize for the interruption today and truly appreciate your patience!</p><p><small>Nov <var data-var='date'>29</var>, <var data-var='time'>19:24</var> UTC</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Nov <var data-var='date'>29</var>, <var data-var='time'>18:08</var> UTC</small><br><strong>Identified</strong> - Our team has identified the issue and we're currently working on implementing a fix. We'll continue to provide any updates once the issue has been resolved.</p><p><small>Nov <var data-var='date'>29</var>, <var data-var='time'>15:30</var> UTC</small><br><strong>Investigating</strong> - We're currently investigating an issue causing boxes to take several minutes to load. We apologize for the inconvenience and will post an update here as soon as we have more information.</p>tag:status.streak.com,2005:Incident/86617532021-11-22T21:45:40Z2021-11-22T21:45:40ZBoxed Email Threads Not Visible Inside of Boxes<p><small>Nov <var data-var='date'>22</var>, <var data-var='time'>21:45</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Nov <var data-var='date'>22</var>, <var data-var='time'>17:42</var> UTC</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Nov <var data-var='date'>22</var>, <var data-var='time'>16:52</var> UTC</small><br><strong>Update</strong> - We're fixing an issue that prevented emails that were added to Streak from being processed. Any emails added to Streak since 6am PST Nov 21 are affected. A fix is in place but it will take several hours to fully resolve. Thank you for your patience!</p><p><small>Nov <var data-var='date'>22</var>, <var data-var='time'>15:28</var> UTC</small><br><strong>Investigating</strong> - Streak is experiencing an issue with boxed email threads being visible and accessible from inside of boxes. We apologize for the issue this morning and will post updates periodically.</p>tag:status.streak.com,2005:Incident/80179372021-09-17T18:08:51Z2021-09-17T18:08:52ZStreak not loading<p><small>Sep <var data-var='date'>17</var>, <var data-var='time'>18:08</var> UTC</small><br><strong>Resolved</strong> - We've resolved the issue causing a Streak service interruption and everything should be functioning as normal. We apologize for the interruption today and truly appreciate your patience!</p><p><small>Sep <var data-var='date'>17</var>, <var data-var='time'>17:40</var> UTC</small><br><strong>Monitoring</strong> - A fix has been implemented and we're continuing to monitor the results as we're recovering. We will post a final update once the issue is fully resolved.</p><p><small>Sep <var data-var='date'>17</var>, <var data-var='time'>16:43</var> UTC</small><br><strong>Identified</strong> - The issue has been identified. We're continuing to roll out and monitor a fix. Some latency issues may still persist in the meantime.</p><p><small>Sep <var data-var='date'>17</var>, <var data-var='time'>15:40</var> UTC</small><br><strong>Investigating</strong> - Our team is currently investigating an issue preventing Streak from loading. We apologize for the interruption and are working to quickly resolve the issue. We'll share an update within 30 minutes or when we have new information.</p>tag:status.streak.com,2005:Incident/79387212021-09-07T18:18:09Z2021-09-07T18:18:09ZStreak loading slowly<p><small>Sep <var data-var='date'> 7</var>, <var data-var='time'>18:18</var> UTC</small><br><strong>Resolved</strong> - The system is now fully recovered. We experienced elevated errors which lead to service interruption between 7:00am and 10:50am PST. We're continuing to investigate and monitor the situation, and apologize again for the inconvenience this has caused.</p><p><small>Sep <var data-var='date'> 7</var>, <var data-var='time'>16:56</var> UTC</small><br><strong>Monitoring</strong> - We've identified the issue that's causing Streak to load very slowly this morning and our team has released a fix. We'll continue to monitor the situation until the system is fully recovered. We apologize for the inconvenience and will post updates periodically.</p>tag:status.streak.com,2005:Incident/78752432021-08-30T19:44:17Z2021-08-30T19:44:17ZStreak loading slowly<p><small>Aug <var data-var='date'>30</var>, <var data-var='time'>19:44</var> UTC</small><br><strong>Resolved</strong> - This issue has been resolved. We apologize for the delays with loading Streak and automatically organizing your emails today. Thank you for your patience!</p><p><small>Aug <var data-var='date'>30</var>, <var data-var='time'>18:34</var> UTC</small><br><strong>Update</strong> - This issue has mostly been resolved, but we're continuing to monitor the situation until we can verify that our system has fully recovered from these delays. You should see boxes and pipelines loading normally now. Automatic email sharing should be fully recovered shortly - we'll continue to share updates until then!</p><p><small>Aug <var data-var='date'>30</var>, <var data-var='time'>16:53</var> UTC</small><br><strong>Update</strong> - We're continuing to see improvement with delays and loading times, but are still monitoring the situation as we recover fully.</p><p><small>Aug <var data-var='date'>30</var>, <var data-var='time'>16:16</var> UTC</small><br><strong>Monitoring</strong> - Streak is experiencing a delay in applying automatic email sharing to some boxes, and loading some boxes and pipelines. We've identified the issue and are monitoring the fix as things recover. We apologize for the delays this morning and will post updates periodically.</p>tag:status.streak.com,2005:Incident/76667942021-08-02T21:23:25Z2021-08-02T21:23:25ZStreak service interruption<p><small>Aug <var data-var='date'> 2</var>, <var data-var='time'>21:23</var> UTC</small><br><strong>Resolved</strong> - This issue has been resolved. We apologize for the interruption and inconvenience! For context: Misconfigured API requests from one of our integration clients overloaded our system and caused a brief interruption in service. We've worked with the user to resolve that issue and will be taking steps to make sure this doesn't happen again in the future.</p><p><small>Aug <var data-var='date'> 2</var>, <var data-var='time'>20:46</var> UTC</small><br><strong>Identified</strong> - We've identified the issue and are monitoring a fix that we implemented. We'll post more details here momentarily. We apologize for the inconvenience if you experienced this issue!</p><p><small>Aug <var data-var='date'> 2</var>, <var data-var='time'>20:34</var> UTC</small><br><strong>Investigating</strong> - We're currently investigating an issue that may be affecting Streak service. We'll update within 15 minutes or when we have diagnosed the issue. Thanks for your patience and please check back here for updates.</p>tag:status.streak.com,2005:Incident/76268632021-07-29T00:09:01Z2021-07-29T00:09:01ZDelay in adding emails automatically to boxes<p><small>Jul <var data-var='date'>29</var>, <var data-var='time'>00:09</var> UTC</small><br><strong>Resolved</strong> - This has been resolved - all incoming emails during this time have now been added to the appropriate boxes. Thank you for your patience as we caught up with this!</p><p><small>Jul <var data-var='date'>28</var>, <var data-var='time'>22:33</var> UTC</small><br><strong>Update</strong> - We're continuing to monitor the progress as Streak catches up with adding emails to boxes automatically. It's moving along and emails are ending up in the appropriate boxes - we appreciate your patience during this delay! We'll post another update in about 2 hours or sooner if we have new information.</p><p><small>Jul <var data-var='date'>28</var>, <var data-var='time'>20:11</var> UTC</small><br><strong>Monitoring</strong> - We've honed in on the issue and are continuing to monitor the issue as Streak catches up on adding emails to the correct boxes. We apologize for the delay here and will keep you updated until the issue is resolved.</p><p><small>Jul <var data-var='date'>28</var>, <var data-var='time'>19:03</var> UTC</small><br><strong>Identified</strong> - We've identified an issue that's delaying new incoming emails from being automatically added to the appropriate boxes using our "autoboxing" or automatic email sharing feature. We're working on a fix and will update you when we have an estimate of when this will be caught up. New incoming emails WILL be added automatically to boxes once this is resolved - just a delay for now. We apologize for the inconvenience!</p>tag:status.streak.com,2005:Incident/75673972021-07-21T18:58:31Z2021-07-21T18:58:31ZInvestigating Streak loading errors<p><small>Jul <var data-var='date'>21</var>, <var data-var='time'>18:58</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jul <var data-var='date'>21</var>, <var data-var='time'>16:20</var> UTC</small><br><strong>Update</strong> - Streak is back and we're continuing to monitor as we recover from an error earlier today. We'll update once we're fully in the clear! Thank you for your patience.</p><p><small>Jul <var data-var='date'>21</var>, <var data-var='time'>16:07</var> UTC</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Jul <var data-var='date'>21</var>, <var data-var='time'>15:44</var> UTC</small><br><strong>Update</strong> - Streak is loading properly, but we experienced elevated errors which lead to service interruption between 8:23am and 8:40am PST. We're continuing to investigate and monitor the situation, and apologize again for the inconvenience this has caused.</p><p><small>Jul <var data-var='date'>21</var>, <var data-var='time'>15:41</var> UTC</small><br><strong>Investigating</strong> - We're currently investigating an issue - this is preventing Streak from loading. We're working to get everything up and running ASAP, and will update within 30 minutes or as soon as we have more information. We know this affects your work and we're sorry for the interruption this morning.</p>tag:status.streak.com,2005:Incident/75166222021-07-15T16:59:59Z2021-07-15T16:59:59ZIssue saving edits in boxes and pipelines<p><small>Jul <var data-var='date'>15</var>, <var data-var='time'>16:59</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jul <var data-var='date'>15</var>, <var data-var='time'>16:53</var> UTC</small><br><strong>Monitoring</strong> - We implemented a fix and you shouldn't be seeing any issues with saving edits. We'll continue to monitor the situation and appreciate your patience this morning.</p><p><small>Jul <var data-var='date'>15</var>, <var data-var='time'>16:21</var> UTC</small><br><strong>Investigating</strong> - We're investigating an issue that's preventing some edits from being saved in your boxes and pipelines. For example, comments, tasks, and box updates may not appear to save in your boxes. We apologize for the inconvenience and we'll post an update within 30 minutes or whenever we have more information.</p>tag:status.streak.com,2005:Incident/74950482021-07-13T16:35:11Z2021-07-13T16:35:11ZInvestigating issue: Streak not loading<p><small>Jul <var data-var='date'>13</var>, <var data-var='time'>16:35</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved. Thanks for your patience and apologies for the disruption!</p><p><small>Jul <var data-var='date'>13</var>, <var data-var='time'>16:22</var> UTC</small><br><strong>Monitoring</strong> - Streak is back - we apologize for the brief down-time. We're monitoring the situation and working to prevent future incidents.</p><p><small>Jul <var data-var='date'>13</var>, <var data-var='time'>16:17</var> UTC</small><br><strong>Investigating</strong> - We're investigating an issue that's causing streak.com and the Streak app to not load. This is likely preventing your pipelines and boxes from loading. We truly apologize for the interruption and will update here within 30 minutes or as soon as we have new information.</p>tag:status.streak.com,2005:Incident/71985032021-06-08T17:48:27Z2021-06-08T17:48:27ZSlow Streak API requests<p><small>Jun <var data-var='date'> 8</var>, <var data-var='time'>17:48</var> UTC</small><br><strong>Resolved</strong> - This issue has been resolved. Some features around viewing threads from your teammates' inboxes will remain disabled while we work with our database vendor to diagnose the root cause of today's issues.<br /> <br />Keep an eye out for a postmortem with more details and explanation behind the recent issues and what we're doing to prevent them in the future. Thank you for your patience, and we sincerely apologize for the inconvenience this caused.</p><p><small>Jun <var data-var='date'> 8</var>, <var data-var='time'>17:11</var> UTC</small><br><strong>Update</strong> - Streak latency has recovered - our engineering team is continuing to monitor the situation and implementing a fix for the root cause.</p><p><small>Jun <var data-var='date'> 8</var>, <var data-var='time'>17:02</var> UTC</small><br><strong>Monitoring</strong> - Our engineering team has temporarily disabled fanning out to unified threads - this fixes the overall site issue, but unified threads may experience degraded performance while we're in this mode.</p><p><small>Jun <var data-var='date'> 8</var>, <var data-var='time'>16:33</var> UTC</small><br><strong>Identified</strong> - We're seeing additional Streak latency issues - our engineering team is working on it.</p><p><small>Jun <var data-var='date'> 8</var>, <var data-var='time'>16:20</var> UTC</small><br><strong>Update</strong> - Streak latency has recovered - our engineering team is continuing to monitor the situation and implementing a fix for the root cause. We sincerely apologize for the disruption and appreciate your patience while we work towards a solution.</p><p><small>Jun <var data-var='date'> 8</var>, <var data-var='time'>15:46</var> UTC</small><br><strong>Monitoring</strong> - Streak latency is recovering - our engineering team is monitoring the situation and implementing a fix for the root cause. We sincerely apologize for the disruption and appreciate your patience while we work towards a solution.</p><p><small>Jun <var data-var='date'> 8</var>, <var data-var='time'>14:09</var> UTC</small><br><strong>Identified</strong> - We're aware of some Streak API requests being slow. Our engineering team is working on a fix.</p>tag:status.streak.com,2005:Incident/71890932021-06-07T16:19:24Z2021-06-07T16:54:28ZStreak loading slowly or not loading<p><small>Jun <var data-var='date'> 7</var>, <var data-var='time'>16:19</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jun <var data-var='date'> 7</var>, <var data-var='time'>16:18</var> UTC</small><br><strong>Monitoring</strong> - A fix has been implemented and Streak is loading normally again. We sincerely apologize for the disruption and we'll continue monitoring the performance this morning.</p><p><small>Jun <var data-var='date'> 7</var>, <var data-var='time'>16:07</var> UTC</small><br><strong>Investigating</strong> - We're currently investigating an issue that's causing pipelines to load slowly or not load. We know this throws a wrench in your Monday morning, and we're working to resolve this issue as quickly as possible. We'll post an update within 30 mins or when we have more information.</p>tag:status.streak.com,2005:Incident/71041132021-05-27T11:00:00Z2021-05-27T22:26:39ZStreak service interruption<p><small>May <var data-var='date'>27</var>, <var data-var='time'>11:00</var> UTC</small><br><strong>Resolved</strong> - Streak was down from 4:10am PST - 5:30am PST. We know this is a major disruption, especially for our customers in various timezones and continents, and we apologize. This issue occurred as we're already investing in infrastructure that will make Streak more stable in the future.</p>tag:status.streak.com,2005:Incident/70916862021-05-26T17:29:17Z2021-05-26T17:29:17ZStreak not loading<p><small>May <var data-var='date'>26</var>, <var data-var='time'>17:29</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>May <var data-var='date'>26</var>, <var data-var='time'>16:44</var> UTC</small><br><strong>Monitoring</strong> - We're monitoring a fix for the issue, so you should see Streak returning to normal functionality shortly. We'll be watching this closely to prevent any further issues. Thank you for your patience and we deeply apologize for the inconvenience this caused.</p><p><small>May <var data-var='date'>26</var>, <var data-var='time'>16:17</var> UTC</small><br><strong>Update</strong> - We're continuing to investigate this issue. We apologize for the disruption and appreciate your patience as we work on a fix! Will share another update within 30 mins or when we have new info.</p><p><small>May <var data-var='date'>26</var>, <var data-var='time'>15:46</var> UTC</small><br><strong>Investigating</strong> - We're currently investigating an issue that's preventing Streak from loading. We sincerely apologize for the disruption and will share an update within 30 minutes or as soon as we have new information.</p>tag:status.streak.com,2005:Incident/70222762021-05-17T15:44:55Z2021-05-17T15:44:56ZSlow loading times<p><small>May <var data-var='date'>17</var>, <var data-var='time'>15:44</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>May <var data-var='date'>17</var>, <var data-var='time'>15:19</var> UTC</small><br><strong>Update</strong> - We believe we've fixed the root cause and are monitoring systems to confirm.</p><p><small>May <var data-var='date'>17</var>, <var data-var='time'>15:02</var> UTC</small><br><strong>Update</strong> - We are continuing to investigate the issue. We'll update asap or in 30 minutes.</p><p><small>May <var data-var='date'>17</var>, <var data-var='time'>14:33</var> UTC</small><br><strong>Update</strong> - We are continuing to investigate this issue.</p><p><small>May <var data-var='date'>17</var>, <var data-var='time'>14:33</var> UTC</small><br><strong>Investigating</strong> - We are actively investigating reports of slow loading times. We'll update ASAP or in 30 minutes.</p>